APPLICATIONS DESIGNED IN:
dBase:
Budget Manager, Accounts Receivable & Payable, Payroll and Personnel Screening Programs
Corel Flow:
Instructional Flow Charts for the Order Entry and the Inbound Groups for TigerDirect
Microsoft Word 97:
Instructional Manual Template applications on behalf of Learnsoft University for Cisco Systems
Microsoft PowerPoint:
Instructional presentations for TigerDirect
Lotus 123:
Statistical Reports & Data extraction Worksheets
GENERAL SKILLS:
Hard disk setup
Software installation
Upgrade installation
WORK EXPERIENCE:
Synapsis Solutions, Inc: July 1996 to Present
Position: Applications Trainer
- Training performed primarily at IBM's Triangle Area Education site in RTP and Lockheed Martin's Kannapolis, NC Training Center
Tiger Direct: January 1994 to June 1996
Position: Order Entry Team Lead and New Hire Training Coordinator
- Served as primary training resource for new hires as well as assuring that they received the training required from other departments as needed, developed training material and delivery methods to speed the process as much as possible.
- Managed the Order entry department.
Adia: January 1992 to January 1994
Position: Clerical, Administrative/Executive Assistant
- Provided services for such companies as Glaxo South American Division, GSA, NC School of Science and Math, Durham County Public Schools, GTE and Organon Teknika Corporation
Elite Personnel Service: August 1989 to January 1993
Position: Same as above.
- Provided services for various small businesses in the area.
Olsten Temporaries: June 1989 to August 1989
Position: Clerical Assistant
- Provided Services for the Administrative Offices of the Court, Juvenile Services Division
Northeast Regional Educational Center: March 1989 to May 1989
Position: Programmer/Analyst intern
- Developed Statistical Reports & Data extraction Worksheets during my internship
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